About the Book

Across higher education, professionals are expected to lead departments and divisions with limited preparation in the day-to-day realities of management. While many texts focus on leadership theory, this book bridges the gap between theory and practice by equipping leaders with concrete tools to build efficient, student-centered offices.

What you’ll find inside:

  • A ten-part operational framework tailored for higher education leaders

  • Chapter-by-chapter strategies covering budgets, data, strategic planning, onboarding, policies, and more

  • Practical tools and templates you can use immediately

  • Reflections and insights from over a dozen expert contributors across diverse institutions

  • Lessons shaped by leadership realities before, during, and after the COVID-19 pandemic

Who This Book Is For

  • New directors or first-time managers in higher education

  • Mid-level leaders navigating increased responsibility

  • Senior administrators looking to build stronger infrastructure

  • Faculty teaching higher ed, student affairs, or nonprofit leadership

  • Graduate students preparing for careers in educational administration

What Makes It Different?

This is not a theory-heavy academic text—it’s a playbook. Each chapter delivers actionable content you can implement right away. You'll finish this book not only with ideas—but with checklists, templates, and tools in hand.

Stay in the Loop

Want to be the first to receive a sample chapter, launch updates, and exclusive resources?

📬 Join our mailing list:
[Insert email form or call-to-action button]

We promise not to flood your inbox—just helpful, relevant updates.

Contact Us

We would love to hear from you! Feel free to send us an email at orgchangeandleadership@gmail.com.

Ten Steps Toward Operational Efficiency in Higher Education: An Administrator Playbook

Edited by Carlos Gooden, Ph.D. & Mike Hoffshire, Ph.D.
Published by Taylor & Francis | Expected Publication Date: December 2025

Welcome

Welcome to the official resource hub for Ten Steps Toward Operational Efficiency in Higher Education, a practical guide designed to help new, mid-level, and senior leaders across higher education streamline their operations and lead with purpose.

If you've ever been promoted into a leadership role and felt underprepared to manage people, budgets, or strategy—you’re not alone. This book offers a solution.

Key Features

✅ Designed for managers, directors, deans, and AVPs in higher education
✅ Includes case studies, sample documents, and reflection questions
✅ A flexible model that adapts to your institutional context
✅ Focuses on equity, efficiency, and practical leadership
✅ Each chapter ends with a ready-to-use deliverable

Join the Book Mailing List